One thing I learnt during work was that the sales person will give a solution to their customers..For example, when I sell insurance and the customers say that they don't have enough money..I reply saying that if they set aside RM2.56/day by cutting down on their cigarette cost..
So, when my sister told me that she is extremely stressed out -- instead of scolding her and order her to snap out of it, I gave her a solution..
Sometimes, when someone is down, they have lost all sense of directions..instead of worsening their condition, we should offer them a solution -- lift their spirit -- and make the best of the time they have..all you need is a sprinkle of positivity!
Discussion Guide on Dual Process Theory of Thinking
4 months ago